Lead Management Review

Housecall Pro was established in 2013 to support the success of home service providers. We assist Pros in managing all areas of their business by providing an industry-leading SaaS operating platform, cutting-edge finance services, and auxiliary business solutions.

The father of one of Housecall Pro’s founders was a house painter who worked long hours and days to support his family as a single father of three. Like many professionals, he was so preoccupied at work that he frequently missed important occasions in his kids’ lives. For professionals like him who are busy, Housecall Pro was developed. We have first-hand experience with it and are aware of how crucial it is to have a user-friendly software service that provides company owners and staff autonomy and flexibility in their operations and personal life. We notice you. You are heard. For you, we developed Housecall Pro.

Industries and Companies

Trusted by 80 million users globally, including giants like Renault, Hyundai, Levi’s, Philips, Whirlpool, and more, HousecallPro is mainly used in the United States and India, by companies with up to 10 employees and $10 million in annual revenue.

Whether information technology, computer software, retail, marketing, or any other of the many markets, HousecallPro transforms companies into technology-enabled businesses of immense automation and scaling potential. Business-agnostics, it puts algorithms on guard for your success.

Meta Rating

Ratings are the fly in the ointment for HousecallPro. Perfect on the surface, the company has received a pretty low average of 3.62 out of 5 according to Software Advice, G2, Trustpilot, and Crozdesk. All four reviewers have put HousecallPro behind other prominent lead management solutions, such as Callrail, Hubspot, and Copper.

Best Features

The limitedness of the free version and possible delays in customer support are arguably the only drawbacks of HousecallPro, but nowhere near the dealbreakers. The pros largely outweigh the cons, as any business can find value in this all-encompassing ecosystem.

Automated Invoicing

HousecallPro provides automated invoicing with customizable templates, allowing business owners to quickly generate and send invoices.

Payment Acceptance

HousecallPro allows businesses to accept payments through a variety of methods, including credit cards, ACH transfers, and PayPal.


HousecallPro offers an intuitive drag-and-drop scheduling system that allows businesses to easily manage appointments.


HousecallPro provides a pipeline view of all current and future jobs, allowing businesses to better manage their workflow.

Market Share and Forecast

With over 12,000 employees, $650 million in net profit, and total assets valued at over $570, HousecallPro seems to be in a great spot. The funny thing is, HousecallPro itself offers a revenue forecaster on its website, to find out how fast your business will grow. For that, you need to set your current MRR (monthly recurring revenue), average revenue growth, revenue churn, and time projection.

HousecallPro isn’t traded on exchanges, but it doesn’t prevent it from competing with such solutions as Hubspot and HousecallPro. With almost just as much traffic as Hubspot gets, HousecallPro is pretty popular among new CRM users and aspiring businesses alike.

Pricing and Packages

Basic $49
Monthly per user
Essentials $129
Monthly per user

The basic plan offers essential features for managing appointment scheduling, customer communication, job tracking and payments.

The essentials plan is designed for businesses that need additional customization and storage, and includes more advanced features like client reviews and automated messaging.

The pricing structure is so complex that it’s barely possible to give advise without knowing your particular case. There are vast differences between the packages when it comes to the tools, features, and services included, which is why we highly recommend you to check the pricing page yourself.

Customer Reviews


Lisa Thompson

Lisa Thompson

I'm a skilled content writer who focuses on sophisticated marketing. I'm passionate about imparting my knowledge and skills in lead distribution, email and call monitoring, and other areas after more than ten years of experience. I often contribute to trade journals, and I'm constantly seeking for fresh approaches to support companies in thriving in the rapidly changing digital environment.

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  1. excellent customer service. The program is also incredibly user-friendly for both my office personnel and my out-of-office employees, in my opinion. We have been working with the software firm for a number of years, so of course there are growing pains, but they have always been fantastic about fixing any issues we have had quickly.

  2. The lead management solution from HousecallPro has completely changed how we manage appointments and scheduling. We can handle leads effectively, allocate projects to field specialists, and monitor progress in real-time thanks to the platform’s user-friendly interface. Our billing procedure has been simplified thanks to the linked invoicing and payment functionalities. The customer service staff is outstanding and always offers fast assistance when we need it. In the service sector, HousecallPro is a crucial tool for handling leads.

  3. The functionality of HousecallPro’s mobile app is one area where it may be improved. While the desktop version operates without a hitch, there are occasionally bugs and delays on the mobile app, which may be annoying when handling leads while on the move. Additionally, the present version has significant limitations on more complex customization possibilities like adding new fields. HousecallPro is still a dependable and effective lead management solution for service organizations despite these small drawbacks.

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