Hubspot.com Lead Management Review

With Sales Hub, a potent and user-friendly sales CRM that incorporates sales interaction features, configure-price-quote (CPQ) capability, and strong sales analytics for increasing teams, you can accelerate your sales process.

The HubSpot CRM platform, on which Sales Hub is based, brings together teams, tools, and customer data to establish a single source of truth for exceptional sales rep productivity. Reps may gain deeper insights, warmer leads, and coordinated enablement materials when using the whole CRM platform, which will help them work as efficiently as possible. Create a remarkable end-to-end client experience by utilizing our extensive network of app and solution partners.

HubSpot enables you to expand your business without adding complexity, regardless of the strategy, services, or software you use. You can improve your growth with HubSpot.

Industries and Companies

Among at least 130,000 companies using HubSpot, including the lead management part of it, the majority are involved in computer software, information technology & services, and marketing & advertising. The vast majority of customers are from the United States, with a fair share of clients representing Canada and Australia.

HubSpot lead management system is mostly chosen by small businesses with up to 50 employees, twice fewer medium-sized companies, and around 460 enterprises with over 10,000 employees. Most businesses equipped with HubSpot products make up to $10 million in revenue, with around 800 businesses making over a billion dollars a year.

Meta Rating

It’s no surprise that HubSpot enjoys high ratings from all major review agencies, including but not limited to G2, Capterra, Trustpilot, and Trustradius. The near-perfect average score of 4.8 – by a whole point higher than that of Leadfeeder – signifies the reliability and effectiveness of the software.

Best Features

HubSpot has it all and then some to acquire high-intent leads and covert the lion’s share of them. The all-in-one platform brings it all to one place to simplify, automate, and scale.

Easy to Use

Integrating and navigating HubSpot Marketing Hub is as easy as it can be considering the abundance of features. That said, the system is super-straightforward for a platform used to manage hundreds and thousands of customers.

Advanced Predictive Modeling

Packed with forecasting features, HubSpot lead management software predicts the success of future campaigns, provided the input data is accurate.

Can be Used for Free

Among the most popular features supported in the free version are email marketing, forms, landing pages, live chat, social media integrations, and contact management.

Round-the-clock Support

The international support team is within reach 24/7 via live email, live chat, or phone.

Market Share and Forecast

Having made over $1.3 billion in revenue in 2021, HubSpot is unambiguously one of the leaders of the lead management market. Despite some contrarian views, HubSpot is unlikely to be outperformed by aspiring companies, mostly because of its strong brand recognition and, as a result, a constant inflow of new customers.

The direct traffic volume for HubSpot is considerably higher than that of its competitors – we randomly choose Salesforce and Monday for comparison – signifying a decent level of interest in the renowned lead management software.


Pricing and Packages

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Professional €441
Minimum price per month
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Enterprise 1,180
Minimum price per month

Includes everything in Starter plus omnichannel marketing automation, blog, SEO, custom reporting, and social media.

Includes everything in Professional plus adaptive testing, account-based marketing, predictive lead scoring, multi-touch revenue attribution, and user roles.

The good news is, you can start for free and then expand to the package you need depending on the scale of your business and your marketing strategy. The free package doesn’t include all features, but it does have tools for email marketing, forms, landing page, live chat, social management, and contact management. Last but not least, you can get a free 14-day trial for Professional and Enterprise packages to test the most advanced features of the software.

Customer Reviews

Joel Mudd

Joel Mudd

Hi, my name is Joel Mudd, and I'm a professional content writer with over a decade of expertise in cutting-edge marketing. To assist businesses adapt to the rapidly evolving digital landscape, I like teaching others about lead distribution, email, and phone tracking. I am regularly published in industry periodicals and am continuously on the lookout for novel approaches to helping enterprises.

6 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 4.5
    Value for money
    100
    Ease of use
    60
    Features and integrations
    100
    Customer support
    100

    HubSpot marketing software – aka lead management platform – has automated and scaled our business, drawing tangibly more sales over time. All the products of this brand are equally good, and lead management is no exception.

    + PROS: Market leader
    Helpful(1) Unhelpful(0)You have already voted this
  2. 4.35
    Value for money
    90
    Ease of use
    80
    Features and integrations
    90
    Customer support
    90

    Everything is well balanced here to create a seamless workflow. There’s nothing I dislike about the product.

    + PROS: Top-tier, all-round-perfect solution
    - CONS: None
    Helpful(1) Unhelpful(0)You have already voted this
  3. Reply
    Heide-Marie Buchholz November 10, 2022 at 4:01 pm
    3.35
    Value for money
    80
    Ease of use
    60
    Features and integrations
    60
    Customer support
    70

    HubSpot assists us in organizing things, and since everything is contained inside a single tool, it is simple to explore, contact the appropriate leads, and manage things as needed. It’s like having everything in one spot, and the filters and tabs are simple to discover.

    Helpful(0) Unhelpful(0)You have already voted this
  4. Reply
    David-Alexandre K. March 5, 2023 at 1:05 pm

    HubSpot gives us the ability to have an extensive number of contacts divided into several lists based on changing circumstances. It offers a great interface for developing campaign email templates and makes scheduling them simple. Forms and personalized contact characteristics make it simple and straightforward to gather leads.

  5. HubSpot Marketing Hub has everything you need and more. With access to such amazing tools and analytics, you really have the world at your fingertips. Not to mention how helpful customer support is. They respond in a timely manner and always get to the root of any issue we are having.

  6. I have not yet run into anything I dislike about HubSpot Marketing Hub. Whenever I do notice a glitch or issue, I mention it to customer support, and they immediately say their team is working on getting it fixed. I always notice a change within the next few days.

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