Leadsquared.com Lead Management Review

It’s 2013. After working with dozens of clients over the course of 15 months for the company MarketXpander Services, a realization has come. There are several horizontal CRMs on the market that are only intended to track sales representatives; empowering them and increasing sales productivity are only afterthoughts. Businesses are compelled to select rigid, horizontal sales solutions that require further modification to function, which increases TCO and lengthens implementation times. Leadsquared desired to alter this.

Instead of retaining features at the core of the program, a use-case-first design was used to build LeadSquared.

The outcome: A customizable, scalable, market-leading solution with sales empowerment at its core (that adapts to the processes of the clients, not the other way around).

Industries and Companies

With over 152,000 customers across the globe and 1,200 employees, Leadsquared.com is one of the most reliable workflow solutions trusted by PayPal, WI, Bosch, Uber, BBC Studios, and giants alike. What’s more, Leadsquared.com has partners all over the world – 63 in Europe and the Middle East, 10 in Africa, 19 in Asia, 33 in North America, 25 in Latin America, and 10 in Australia and New Zealand – all helping you to seamlessly integrate Leadsquared.com with your own tools, onboard and train your team, or customize your account.

 

Industry-wise, Leadsquared.com can help with sales in almost any niche, from real estate to software to advertisement to finance. Regardless of what you sell, as long as you want to scale and improve, Leadsquared.com can take you there.

Meta Rating

Ratings are the fly in the ointment for Leadsquared.com. Perfect on the surface, the company has received a pretty low average of 3.56 out of 5 according to Capterra, G2, Trustpilot, and Crozdesk. All four reviewers put Leadsquared.com behind other leading lead management solutions, such as Callrail, Hubspot, and Copper.

Best Features

Leadsquared simplifies workflow to the point of automation, when everything is in the right place, and you are fresh for key strategic decisions.

Complete Lead Tracking

Despite dozens of features integrated into Leadsquared.com, the system is easy to manage. Every sub-section contains graphics along with short explanations to onboard novices in the shortest time.

Sales Notifications

From the very first acquaintance with your brand and up until conversion, you can customize your sale pipeline however you see fit depending on the collected data.

Role Based Permissions

Leadsquared.com is one of the very few solutions on the market that offer a timeless free plan, up to 2 seats. The free plan is limited, but it’s more than enough to get the hang of some of the features and get the overall idea of the software.

Integrations

The software is designed to save you as much time as possible through automation and customization. Most of the features can be run automatically after being set up once.

Market Share and Forecast

With over 152,000 customers across the globe and a market capitalization of $4.63 billion, Leadsquared.com is a behemoth in cloud-based management solutions, and the situation is unlikely to change in the nearest future.

Traded on Nasdaq as MNDY, Leadsquared.com’s stock price is expected to grow in the next 12 months, with a median price of $150 and the lowest estimate of $115, as opposed to the current price of around $105 per share, according to money.cnn.com.

Last but not least, as the graph below shows, Semrush search volume for Leadsquared is comparable to its competitors, signifying a decent level of interest in the product in normal users.


Pricing and Packages

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Lite $25
user/month
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Pro $50
user/month
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Super $100
user/month
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Ultimate
custom

Free plan for up to two team members. The plan allows for storing and visualizing up to 1,000 of your contacts.

Basic plan supporting most essential features

Extended plan allowing sales automation, communication streamlining, email integration with Outlook and Gmail, and more

The most extensive plan – barring the Enterprise plan – with deep insights into sales and predictive modeling

One of the best things about Leadsquared.com is that the basic software is free. With no strings attached, you can get a glimpse into the functionality and decide whether it’s worth your time and money and whether it’s reasonable to research more solutions, such as the ones reviewed on our website.

Customer Reviews

7.8 Total Score
Leadsquared review score

Decent call tracking software with a fine price

7.8Expert Score
Value for money
8
Ease of use
8
Features and integrations
9
Customer support
6
5.5User's score
Value for money
6
Ease of use
5.5
Features and integrations
5.5
Customer support
5
PROS
  • Intuitive UI
  • Instant chat support
  • A lot of lead information is accessible
CONS
  • A bit unclear reporting documentation
  • Setting up certain features might be challenging
  • Some tracking numbers often receive spam calls
Add your review  |  Read reviews and comments

Joel Mudd
4 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 2.6
    Value for money
    60
    Ease of use
    40
    Features and integrations
    70
    Customer support
    40

    Lead Squared is the ideal software for customer relationship management needs since it integrates with Orderhive, Ameyo, and Zoom Pro.

    Helpful(0) Unhelpful(0)You have already voted this
  2. 2.85
    Value for money
    60
    Ease of use
    70
    Features and integrations
    40
    Customer support
    60

    I personally didn’t like the fact that when you sort certain leads according to one criterion, they constantly stay there even after refreshing the page.

    Helpful(0) Unhelpful(0)You have already voted this
  3. Although Lead Squared has great features, the user interface and user experience are not up to par. Navigating through certain features can be challenging. However, the call tracking feature is exceptional as it allows me to monitor my Sales Team’s productivity and identify areas for improvement in lead conversions.

  4. The server often causes inaccuracies and slowness, resulting in limited functionality. However, installation and usage through a web browser is simple and convenient.

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