Lead Management Review

This CRM will perfectly fit teams that are expanding and are in need of a straightforward, user-friendly online CRM for sales, support, and marketing. Also, businesses with several locations and/or a remote workforce will benefit from Really Simple Systems hosted CRM solutions.

Really Simple Systems is one of the biggest providers of Cloud CRM systems in the world, serving more than 18,000 clients. The company has clients all around the world and offices – in the UK and Australia.

Customers might be single users or systems with 200 users. Some of the well-known organizations that use this provider include the NHS, the Red Cross, and the Royal Academy of Arts. But the rest and the most common types of its clients are the small and medium-sized businesses.

Industries and Companies

Four of 19 companies that use Really Simple Systems are in the computer software and machinery business. The rest are in a civic and social organization industry; health, wellness, and fitness; investment management; etc. 13 are located in the United Kingdom, and the rest are in the United States. 

Meta Rating

Ratings are the fly in the ointment for Perfect on the surface, the company has received a pretty low average of 3.56 out of 5 according to Capterra, G2, Trustpilot, and Crozdesk. All four reviewers put behind other leading lead management solutions, such as Callrail, Hubspot, and Copper.

Best Features

Campaign Management

Thanks to campaign management software, you may manage marketing campaigns straight from CRM and monitor the progress. In addition, you can manage traditional marketing strategies and other campaign types like PPC and Google Ads or email marketing campaigns.

Email Marketing

Without IT experts, you can quickly create your own professional-looking emails using email marketing software. Starting with a simple template, you may later change it with the “drag and drop” the way you need it. Add logos, graphics, and color schemes to fit the brand ID and save them as templates.

Marketing Automation

Your website, campaigns, and sales are all integrated via CRM marketing automation, which also processes incoming leads and starts workflows. CRM records or new accounts will be created immediately when data from a web form is entered. Additionally, you can start a drip campaign and send an alert for your sales team to follow up on the lead.

Database Segmentation

Really Simple Systems enables you to filter contacts based on your data fields and customers’ behavior in previous campaigns. All thanks to your email marketing completely integrating to CRM.

Marketing Analytics

A comprehensive marketing solution provides the tools to launch, run, and analyze marketing initiatives. Since all marketing activities are instantly displayed in the CRM, you have immediate access to information about consumers’ behavior. Your sales team will be able to track your cost per lead, cost per opportunity, cost per sale, and ultimately your ROI.

Web Forms

With web forms, you can automatically collect new leads from your website and send them directly to your CRM or update an existing one. You might then set up a reminder to call or send a message to follow up on the inquiry.

Market Share and Forecast

With over 152,000 customers across the globe and a market capitalization of $4.63 billion, is a behemoth in cloud-based management solutions, and the situation is unlikely to change in the nearest future.

Traded on Nasdaq as MNDY,’s stock price is expected to grow in the next 12 months, with a median price of $150 and the lowest estimate of $115, as opposed to the current price of around $105 per share, according to

Last but not least, as the graph below shows, Semrush search volume for Reallysimplesystems is comparable to its competitors, signifying a decent level of interest in the product in normal users.

Pricing and Packages

Free $0.00
Free forever
Starter $12
Per user/month
Professional $26
Per user/month
Enterprise $41
Per user/month

A free CRM plan will manage contacts and sales for a company that is just getting started. Two users, up to 100 company accounts, an infinite number of contacts, and 100MB of document storage are included. Once the company expands, you can upgrade the package or add additional features and users. The whole data will be smoothly transferred to the new CRM pricing plan.

This package includes:

  • 1.000 company records
  • 1GB of document storage
  • most of sales and marketing CRM features 
  • Listing & Forecast Reports 
  • Custom Reports
  • multiple integrations

Except for the features included in the “Starter package”, it additionally offers:

  • 5.000 company records
  • 5GB of document storage
  • security features
  • service desk CRM

This package has all the features and account management plus unlimited company records, contacts, and document storage.

All the plans include 14 days free trial, with a possibility to extend it upon a request. Also, there are introductory webinars to take part in or a demo to watch. Clients can choose between monthly and annual subscriptions.

Customer Reviews

7.8 Total Score
Reallysimplesystems review score

Very useful services

7.8Expert Score
Value for money
Ease of use
Features and integrations
Customer support
7User's score
Value for money
Ease of use
Features and integrations
Customer support
  • Well-written documentation
  • Charges only for the used resources
  • Multiple options for countries outside of USA
  • No 2-way messaging system
  • Very complex to set up
  • High pricing per SMS
  • Complicated admin interface
  • Technical skills needed for customization
  • Lack of features
Add your review  |  Read reviews and comments

Joel Mudd
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  1. 3.5
    Value for money
    Ease of use
    Features and integrations
    Customer support

    A great web-based solution that is easy to use on any platform, including my laptop, iPad, and iPhone, and has pricing based on annual SaaS paying per user and per module, as needed.

    I have made it available to a number of clients who receive all the same advantages from the Really Simple System CRM program, which combines all of my many Excel spreadsheets into a single common CRM database.

    Helpful(0) Unhelpful(0)You have already voted this
  2. It really is as simple and user-friendly as its name suggests!

    The system may be easily customized to meet the demands of your business. It’s great that we can modify it to fit our nonprofit’s needs and reporting requirements. It is incredibly user-friendly and simple to create the required reports.

    Also excellent is the customer service.

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