SharpSpring is not just another lead management provider among many others out there. This is an ultimate, comprehensive, all-in solution for agencies and businesses that struggle to manage their customers. Its cutting-edge technologies, flexible contract regulations, and free customer support make it a perfect addition for every marketing and sales team.
Established in 2011 by Rick Carlson and Travis Whitton in Florida, SharpSpring was an attempt to find new innovative methods to engage customers and create long-term solid relations. And it happened to be a very good and effective attempt. More than ten years later, thousands of companies are partnering up with SharpSpring to improve its lead management strategies, increase ROI, and speed up the conversion processes.
Industries and Companies
About 9.000 companies were registered as active users of SharpSpring software. About 14% of them come from the marketing or advertising industries, 7% from computer software, and 5% from information technology and services. Being oriented toward local businesses, 65% of its customers are US-based companies, with a very small percentage spread around the United Kingdom and European Union. SharpSpring provides software solutions that will best fit small businesses with revenue up to $50M.
Meta Rating
Offering a fantastic range of solutions and professional customer support, SharpSpring has won multiple awards, among which are Best Results for Winter 2022 by G2; Best Relationship, Best Value for Price, and Best Feature Set by TrustRadius.
Best Features
Dynamic Forms
Using custom CSS, the dynamic forms automatically complete all fields for already known users and increase conversions while still looking pretty on every website.
Automization
With a user-friendly visual workflow builder, automation has never been that easy. It instantly synchronizes data with integrated marketing automation CRM platform and creates buyer personas. Then you can have your leads classified and segmented appropriately. The system will send targeted, personalized messages. Using an automation feature, you can also have your leads rated according to their interaction and nurtured accordingly.
Visitor ID
Having this feature in your arsenal will track the website visitors and learn their true motives behind every click. Determine the most effective campaigns and eliminate the less fortunate ones.
CRM Integrations
Integrate with your favorite platform to keep everything in one place. Salesforce, Zoho, Zapier, Pipedrive, Nimble, Slack, and many more are available.
Market Share and Forecast
Though SharpSpring has a market share of only 1.6% in the category of customer relationship management, it’s worth noticing that it’s competing with some titans of the industry. An absolute winner and well-known software provider, HubSpot has a 23% market share, Marketo 9%, Pardot 8%, and Omnisend 6%.
In terms of a Semrush search volume, SharpSpring bits many of its rivals. During the last six months, it does not only surpasses other lead management providers, such as Copper.com and Reallysimplesystems.com but demonstrates stability and gradual growth
Pricing and Packages
Regardless of the pricing package, every customer will get a set of features: full marketing automation, campaign tracking, chatbots, dynamic form builder, reporting and analytics, sales dealer, CRM and sales automation, and dynamic landing pages.
Customer Reviews
Joel Mudd
Hi, my name is Joel Mudd, and I'm a professional content writer with over a decade of expertise in cutting-edge marketing. To assist businesses adapt to the rapidly evolving digital landscape, I like teaching others about lead distribution, email, and phone tracking. I am regularly published in industry periodicals and am continuously on the lookout for novel approaches to helping enterprises.
Having the ability to add my own clients and the availability of reseller accounts made it an ideal starting point for my agency. We liked that we were able to customize it to meet our unique needs for client CRM, email, and automation, despite the fact that its learning curve was steep.
The platform is robust and user-friendly. It comes with everything you want to develop cutting-edge inbound marketing strategies that turn random website visitors into warm leads and paying clients. It’s also vital to note that the platform is being improved and that SharpSpring support is responsive and customer-focused.
My business has changed for the better as a result of Sharpspring. Once you have a potent method for using the data in your clients’ businesses to their benefit, marketing as a service only reaches its climactic level. Prior to discovering Sharpsring, we were unable to provide this for our clients. They provided us a simple, entertaining method to offer automated marketing in addition to our standard lead-generation services, all while improving our revenue flow from the extra licenses we sell. In other words, both Zebrand and our clients are already financially benefiting substantially from the experience.
The platform offers all the features you would expect to find in a marketing automation platform as well as a full featured CRM and everything is presented in a straightforward and intuitive interface. Support is also very responsive and helpful.
The migration tools they offer work great but we found them a little less intuitive and trickier to use. Once we understood them through some trial and error they worked great.